MSGEN is a US based Microsoft focused solutions provider company.
We respect the privacy of our customers and users. This Policy explains what we do to protect your privacy and comply with data protection laws.
This Policy relates to our websites and our services, as well as data that is collected from business partners and survey responses or competition entries.
We need to collect Personal Information to provide services to you. Sometimes, we provide your Personal Information to third parties to help us provide our services. If you are not willing to provide your Personal Information and have it disclosed to third parties in accordance with this Policy, you will not be able to use our services.
On most occasions we process your data based on your consent or the data is necessary for us to fulfil our contractual obligations to you. You don’t have to provide consent however you may be unable to use some of our services if you do not allow us to process your personal data.
Our websites may contain links to other websites which are not owned by MSGEN. You should review the privacy statements of all third-party websites you visit to understand how your data will be processed.
You will be asked to provide personal data when you create an account, make a purchase, or contact us for support. We also collect data recording how you interact with our services. We may also obtain information about you from our business partners or other third parties.
We may receive and collect certain data automatically for example from website analytics, information from your internet browser when you visit our websites, and information collected by cookies. We may collect Personal Information that can identify you, such as your name and email address, and other information that does not identify you.
We collect your name, email address, phone number(s), address, educational details, and geographic region to create a MSGEN account. We also process and store data associated with training assignments, including scores on assessments you undertake, data associated with your registration for content such as webcasts and Summits, and data associated with your use of content provided by our websites
We use various technologies to collect information from your computer or device and about your activities on our websites. These are detailed below:
We may also obtain information about you from advertising companies, ad networks business partners, contractors, and other third parties and add it to our account information or other information we have collected. We only do this where there is a lawful basis of processing your information such as your consent.
If your employer sponsors your training and provides us with your Personal Information, MSGEN acts as a data controller and your employer is also a data controller. MSGEN will work with your employer to fulfil any data rights requests. Your information and training records will only be shared with you your employer, and our authorized service providers, as detailed below.
We use the Personal Information we collect for a variety of purposes. The legal basis for our processing of Personal Information will depend on the context in which we collect it.
General Uses
We may use information that we collect about you to:
We will retain your Personal Information for as long as is needed to offer you services or comply with our legal obligations. For Personal Information that we process on behalf of a business partner or your employer, we will retain such Personal Information in accordance with the terms of our agreement with them.
We share your Personal Information where it is necessary to provide the Services, including sharing information with third party service providers; when required by law; to protect rights and safety, and with your consent. These third parties are detailed below.
If you have an online account with us, you can review your Personal Information by logging into your account. You can also update your Personal Information by contacting us.
You can ask us to delete, rectify, or port your data by submitting a request through your account or by contacting contact@msgeninc.com.
We will handle your request as soon as possible; however, we may still need to retain certain information for example for legal purposes.
We will not share personal data without your permission unless it is necessary for us to provide services to you.
You can opt out of non-essential use of your data at any time by selecting the “Opt-Out” link found in the footer of the communication or on our websites and following the instructions or contacting us.
If you opt out of receiving promotional communications, you may continue to receive emails and notifications relating to business-related communications.
If you are a European citizen, the General Data Protection Regulation (GDPR) is applicable to our use of your data. The lawful basis for processing your Personal Information will depend on the Personal Information concerned and the specific context in which we collect it as detailed above. Under the GDPR you have a number of rights. For example, you can request to see a copy of the data we process about you, to delete or rectify your data, or to transfer your data elsewhere. You also have the right to make a complaint to your local supervisory authority and in the first instance to our Data Privacy department.
If you wish to exert any of your rights, please contact us at via email at contact@msgeninc.com.
You should be aware that your Personal Information may be transferred to, stored, and processed within the United States and other jurisdictions outside of the USA and EU. We will always work with suitable and safe partners who process data on our behalf and will take all appropriate measures to safeguard your information including applying standard contractual clauses to ensure data security.
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you certain rights and imposes restrictions on particular business practices. MSGEN always complies with the requirements of the CCPA as outlined within this privacy notice. California residents may make a Request to Know up to twice every 12 months. The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA. MSGen acts in accordance with its duties under the law and will never discriminate against a student for exercising their legal rights. If you are offered the opportunity to sign up for a webcast, we will seek your consent. Registration data for Webcasts is provided to the Sponsor for the purposes of advertising their services. Where MSGEN is required to assign a value to the data provided, we will always use a reasonable method to determine this.
If you are a California resident, you may specifically instruct us not sell your Personal Information. MSGEN does not sell personal data of its students. If you are a California resident and would like to make a request to exercise your rights under the CCPA, please contact contact@msgeninc.com. We will respond to verifiable requests received from California residents as required by law. For more information about our privacy practices, you may contact us as set forth in the Section below entitled “Contact Us.”
The security of your Personal Information is important to us. We follow generally accepted standards to protect the Personal Information provided to us by taking all measures necessary, including physical, electronic, and procedural measures. You should also be aware that the internet is a global communications vehicle open to threats, viruses, and intrusions from others, so we cannot promise – and you should not expect – that we will be able to protect your Personal Information at all times and in all circumstances.
We may change this policy from time to time. If we make any changes to this policy, we will change the “Last Updated” date on the top of this page. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.
To make a request or exercise your data privacy rights, if you have a complaint, or if you have any questions or suggestions regarding this Policy or our processing of your Personal Information, please contact us at contact@msgeninc.com.
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