Key Skills: 

• 8+ years of experience implementing Microsoft D365 FO / AX2012
• Experience of Microsoft D365 Commerce / AX 2012 Retail implementations and support
• Two or more full lifecycle implementations with Microsoft D365 FO
• Experience of rollouts, deployments, upgrade
• Experience of code / fix push to EMPOS
• Experience of setting up new stores, store migrations
• Experience of SLA based support
• Experience of configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station, MPOS
• Experience of working on incident management tools like ServiceNow
• Good exposure to Finance & SCM domains and industry knowledge
• Flexible with work hours
• Work with offshore team in India and guide them with issue resolution
• Ability to manage requirements/scope and risks appropriately
• Ability to identify risks, issues, find solution and plan/manage
• Good at client interactions, able to set & manage stakeholder expectations
• Willingness to work in an Onsite-Offshore Global Delivery Model
• Good written and verbal communication skills
• Must be authorized to work in the US 
• Willingness to travel or relocate to work from client office as per business need